INFORMATION COLLECTION AND USE

So that we can contact you and answer your enquiries, we may ask for personal details such as your name, address, telephone number or e-mail address. Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so.

Pinetree Donvale takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.

HOW IS PERSONAL INFORMATION USED?

The personal information that we ask for is generally used to contact you and provide you with promotional material. We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

ACCESS TO YOUR PERSONAL INFORMATION

We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).

If you require access to your personal information, please email info@pinetreedonvale.com.au Of course, before we provide you with access to your personal information we will require some proof of identity. If you need to update your information (eg. if you change your address), please contact the relevant staff member to which you supplied that information so we can make the change.

MORE INFORMATION

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner’s website – http://www.oaic.gov.au